"The front desk staff at this hotel are really incredible. My luggage was delayed and they went out of their way to help. Loved every aspect of my stay."

"Very much a luxury hotel, we had a junior suite for a family of 3 and it was more than enough space. All the staff were great and we had everything we needed. In a great location between Guggenheim and the old town. One small point that as it’s in the centre of the town, it was a little noisy at times. The rooftop bar was lovely."

"De kamer was prima maar geen koffiezetapparaat in een 5 ***** hotel is armoedig. Badkamer was vrij karig ingericht. Het ontbijt was slecht georganiseerd. Veel ontbrak en er moest om gevraagd worden zoals jus d’orange, broodjes of fruit. Kwaliteit was wel goed."

"Nice place"

"Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it. "