"We have upgraded to the Level each time we have stayed at the Melia. While the facility was very nice the amenities were lacking. Very little food options other than salty snacks. All of the other Melia’s Level have offered much more from a food perspective. While the room upgrade was very nice the overall experience was lacking due to the Level amenities."

"Soy cliente ma en verano se nota la diferencia mucho trabajio mucho stress y calor y el servicio no y lo mismo de invierno Chicos de la limpieza que no hablan español cámara de habitación con mal olor ma la responsable me cambio habitación Única nota positiva de esta estancia la chica que trabaja al desayuno no recuerdo el nombre súper amable ya lo comenté a mi salida a una responsable que estaba de turno Ma al final siempre positivo solo que en verano para mí necesitan más gente por trabajar...

"Actually the hotel notified in advance that they were having problems so had moved us to Hotel Ercilla, a sister property but more upscale. I recommend it. "