"I have been booking all my hotel rooms through Expedia for years, but this is the first time I’ve written a review. I received a request from the hotel via my Expedia account to leave a review, so here it is. Upon arrival, the hotel room floor wasn't clean (there were even a few dirty shoe prints), and the furniture (along with other items in the room) was battered in places and had small stains—suggesting a lack of thorough cleaning. I showed photos of this at the reception, as one expects more...

"The resort is well maintained including the rooms , and secured 24hrs .. the front desk employees were so nice and so welcoming .. special thanks to Eloy and Mayte for the great services and kindness! We had so much fun and enjoyed the stay ! GREETINGS !"

"Jjj"

"Everything met my expectations from the moment we checked in. The Junior Suite was spacious, clean and maintained. We had an amazing holiday. Unfortunately, the experience changed the day before our departure. I went to reception to ask if we could extend our checkout time by just one hour, from 12pm to 1pm. To my surprise, I was told there would be a €30 charge for the extra hour. I have been visiting Ibiza for the past 14 years and have stayed in many hotels across the island. I have never...