"Claims to have street parking but there’s none Thin walls Ants Beds are not queen sized "

"The evening front desk was very rude. I had called and questioned the person if they charged for dog's? She asked about what kind...and how large he was. After I informed her he was 5lbs...I got the okay and the online says they allowed dog's...it DOES NOT say SERVICE DOG'S ONLY... So the charge was more than the room but i had no other choice but to pay it ...it was already dark and the surrounding area was definitely not where I wanted to go searching for another room. The bathroom.. most of...

"We know the hotel can't control the weather, but we were surprised by the lack of effort to offer some kid friendly activities with 4 straight days of rain. Other issues we encountered: 1) our shower looked like it was never cleaned. The same 2 pieces of hair were stuck on the tile when we arrived and left. Lots of mold too. 2) my husband took my tween daughters to the gym with him (since we were all going stir crazy from the 3rd straight day of rain!) They were rudely informed at the desk...

"Great hotel, staff is superb!"

"I don’t know how a hotel on a beach has one single bathroom hook for all towels, including hand towels and swim suits, etc. No balcony to hang dry towels and swim suits either. Rooms and bathroom are small. Beds have mattress pads so I’m guessing the mattresses are old, they weren’t super uncomfortable, but weren’t particularly comfortable either. Valet system was a little glitchy-one time I couldn’t request my car because someone never checked the button it was returned. People hyped this hotel...

"Wonderful."

"We stayed only 1 night while taking my son on a college tour. The hotel was clean and room was updated. We had a view of downtown and the St. John’s River. Check in was great with Emileigh. She was so friendly and welcoming, and she continued to greet us when we walked through the lobby during the evening. This area of downtown seems to be a corporate//financial district so not many open/walkable restaurants nearby on the weekend, therefore we ate dinner at the hotel restaurant. The food and...