"Nos encantó la ubicación del hotel, las habitaciones y amenidades. Muy recomendable"

"A good place to stay with hot tub and Mountain View. However, there are quite a few things made me disappointed with $500 per night in a superior room. when I get in the room, there was lots of tea spill over under the tray and didn’t being clean up. The heating machine was too loud and we can’t get into sleep very well. The other day in the morning, no hot water for shower. Body wash didn’t fill up as well. "

"Was very happy with the location breath taking views, great staff, loved the outdoor hot tub and coffee and breakfast at Sudden Sally! Thx for a great first time stay in Banff!"

"We've stayed at this hotel many times when it was branded differently. It is newly renovated and beautiful. The Nordic spa intrigues me but it's not cheap. The bed was amazing. This was a one night getaway for my husband's birthday and it was the perfect space."

"Comfortable, clean, great restaurants and a perfect location."

"Loved their breakfast. loved the location"

"Fabulous room comfortable bed and pillows Did not visit the swimming pool or gym as we were busy working I lost my cardigan and called when I got home They retrieved it and are holding it until we return to Spokane in 2 weeks All positive It is my go to place now We usually stay at the Tower but this was spectacular Negative Price of parking We self parked the car for 2 nights it was supposed to be $28 per night the bill was $106 and another $48 to get out of the lot at the end of our stay We...

"That was on April,23,2026. The elevator near parking lot was too dark to see inside the elevator buttons. Otherwise, others are all very good."