"prima ontbijt"

"What a wonderful hotel - had everything we needed in a great location, we were able to walk everywhere, even to the Guggenheim (20 min walk down the river 🥰) Know that this area is a pedestrian only area as it is the medieval heart of Bilbao. The beds were spacious, pillows were great, we did spring for a larger room with a balcony & a great view and even though the hotel is in Casco Viejo/Zazpikaleak it was quiet. We were there during the heat wave and the AC worked great! So thankful to have...

"I'd say this hotel is a 3 star, not a 4. And it's starting to feel very dated and looking tired in the rooms. The Air Con was not functioning correctly in the room I was given, so it made for an uncomfortable sleep on a night after the temp had reached 38 celsius. Parking was overpriced but at least it was safe. The bathrooms felt a bit grubby, and the bedroom didn't make me feel clean either. Just a general sense of dirt and age. The free waters in the fridge were a nice touch and the staff...

"客室が広く、くつろげた。朝食も美味しかった。"

"The room we originally booked had a bad smell when we checked in and staff were kind enough to quickly find us a new room and give us a complimentary upgrade. After that, our stay was great. Our new room was clean and spacious, with a lovely view of the river. The location is convenient and walkable to the rest of the city. We would definitely stay here again!"

"We had a fantastic stay at the hotel. The stuff is very friendly and attentive. We got a little surprise for my husbands birthday 🎉 The room was perfectly clean"

"美味しい朝食及び親切なスタッフ。"

"Had all the basics that were needed. Check in was quick and easy. Parking was extremely tight and quite difficult. Our room was clean, tidy, and had all the basics amenities. The bed felt a bit springy for us but alright if you are staying for just a quick night. We had a hard time with the AC, it just turned off from 2 AM to 5AM and the room became very hot so it was hard to fall back asleep. Further, our bathroom floor looked like it had been broken and poorly patched up. Hotel was great for a...

"Great rooms with views to the street. Great location with restaurants near by. Beautiful room and clean. We had a great experience."

"Great hotel"

"Comfortable room. Excellent location. Wonderful roof top bar with friendly bar staff. Shower did not stay up correctly which led to a rather contorted shower + wet bathroom!"