"Excellent hospitality!"

"The room was not available as the four seasons did not have membership with Expedia. We had such a struggle to arrange money and to pay cash on spot for the rooms. Terrible service from Expedia "

"Had a good stay, with extremely helpful reception staff especially Bneha. Rating it poorly because of poor management. Never stayed in a place where they charge you for misplaced 2nd door keycard and for a slightly stained bath towel. Totally unreasonable charges"

"We were a honeymoon couple and we were not given the category of room which we had asked for and booked for- floating room. Whilst booking we had called the hotel that we particularly want the floating room when booked with expedia but not given. Even the staff is lousy. Expedia staff kept calling the hotel but the night Reception staff kept hanging their phone without answering and finally kept the phone aside.spoiled our honeymoon plans. "