"The breakfast was excellent and it felt like I was being served. It was also good that they served different foods every day. The spa was not large in size, but it was perfect for relieving fatigue after the trip and the water quality was good. Everything was clean and the staff were very friendly. I will come again next time. "

"The room was very clean and spacious. Staff were always ready to help us. The location made it easy for us to visit places of interest. Although we bought a one day bus pass we didn’t use it. Neither did we fully use the tourist attraction pass fully as we only had one day at Kanazawa. "

"海外からのお客様もたくさんいました。 日本人とはマナーが違うので仕方ありませんが、朝食代で4,000円払っているのでもう少しゆっくり食事を楽しみたかったです。"

"A well-maintained modern hotel with grand lobby. The roof top restaurant offers spectacular view of Toyama's famous mountain ranges and delicious breakfast. They have huge TV at least of 65 inches installed in the guest room. One of the best valued hotels I have ever stayed."

"It was a pleasant stay with a very good service and comfortable rooms. We enjoyed all 4 nights a lot"

"また新潟泊まりの際は、オークラ泊まります"

"The room was a very generous size. The artwork in the hotel was amazing and the bar and restaurant lovely. Breakfast was good. The location was very convenient for the trains and buses"

"新しく綺麗なホテルでした。"