"Left stranded outside the hotel after staff forgot to leave keys, after confirming directly with the hotel manager that we would be arriving late. We never were able to use our reservation and did not stay after paying in full. I called earlier in the day to confirm, and they gave me the lockbox location and code, but upon arrival by taxi (after midnight) there were no keys in the box, leaving us alone outside with no car. I’ve requested a refund from the hotel but they have not responded - I...

"Perfect idyllic spot with a beautiful, comfortable and luxurious Lodge. Highly recommended for a peaceful retreat. "

"The location is excellent for access to the city center. Parking is limited. The fold away bed was not comfortable and we had to purchase a foam pad to make it sleepable. The bedroom closet door was in need of repair. We would recommend to friends."

"Superb property with a great location. Very modern and looked after. Really nice environment for a few days. Feels homely and comfortable. Without doubt one of the best places ive stayed. Definitely would look to re book next time im in the area "