"IF YOU CAN'T REPLACE THE CARPET - AT LEAST STEAM CLEAN IT!!!! Never have I seen carpet so filthy in all areas of what could be such a nice hotel. WHY? WHY? WHY?"

"Tarek was extremely helpful after a long day of travel! Excellent customer service!"

"Rent rom. Bra frokost. Lite, men bra basseng/spa. God avkjøling av rommet."

"Brilliant spa hotel, excellent facilities and upkeep of property. Spa has jacuzzis, steam, sauna, ice cold shower as well as salt water steam facility too, alongside the swimming pool. Best continental breakfast I have had in recent times. This hotel gives you the best bang for your buck. Simply go for it as locality and accessibility from high streets, malls and public transport options is also a win win"

"Hotellet ligger centralt i Prag. Tæt på metro, sporvogne og den gamle by. God morgenmadsbuffet."

"Very nicely decorated hotel. A lot of amenities and things within the hotel that also made it very busy and noisy. Such as the downstairs cafe/bar and the upstairs rooftop bar. The rooms were nice and modern. But the hallway smelled like feet."

"Rooms were very clean, but quite small. We booked 2 rooms with 2 beds each, but 1 room had just 1 bed. Expedia said “sleeps 3”. How do 3 people fit into 1 queen bed? They had no other rooms for us, so 1 kid had to sleep on the floor. We were excited for the pool, but they wanted 10 euros each to use it!! On the plus, it had an amazing buffet breakfast. Free airport shuttle."

"Clean rooms and really good breakfast. Needs some update and parking was more expensive than downtown Paris or NYC"

"Alojamiento y estandard de comfort muy bueno"

"Everything was fine, including a large buffet breakfast daily, until our fifth and last night.... BED BUGS! :( Then everything "suddenly" (in regard to customer service) went downhill in regard to several staff members/managers "disagreeing" with us (we had photos & videos as proof), being pro-active, etc. With no laundry onsite & us being driven around (via Uber) to find a 24 hour laundromat in shady areas...we ultimately decided no one from the thotel"

"Great design and good vibe! Also a good location in relation to old town and some good restaurants."

"good"