"Room was smelling bad, bedsheets and pillows were dirty. Staff were so rude. "

"Property is in a very quiet, calm, safe place. Service and staff were very helpful and awesome.Great breakfast and dinner. The 2 major cons are the uphill and the distance away from mall road. We booked 2 rooms and one of the room was smaller in size and not a deluxe."

"Very helpful staff. Well kept rooms. And food was excellent."

"The Naini Retreat was fantastic! The property sits high on the mountain, offering beautiful views. The staff were exceptional: friendly and helpful. The restaurant staff were very willing to address my dietary restrictions and provide some incredible food. I also used the spa, and it was a perfect way to relax after a long day of sightseeing. The rooms are comfortable and quiet. The hotel provides courtesy shuttles down to the market, which is greatly appreciated. They also have a daily high...

"Some nice obstacles and support staff. can go for mountain biking... not for faint hearted though"

"They did not take money with master card international We had lot of problems in arranging cash money The hotel road was gravel for 4 km Very difficult to reach "

"Good stay and very good service. "

"It was really a nice experience specially with family. Kids enjoyed a lot the option of lots of playing activities within the premises. Large space to move within the premises. Good food. Supportive staff. Only issue is approach road to the hotel. "