"The room we were booked into had some maintenance issues and seen better days. Alex the Duty manager was great- showed us an alternative room in the main building and personally took care of moving luggage. Only thing that takes away from 5* was the attitude and service of some of the bar and waiting staff, breakfast seemed a bit all over the place in both getting a table and the service, young staff arguing about what time it finished and bumping into tables - some 6th form common room...

"Great hotel in a fantastic location"

"Clean room. Nice breakfast and friendly staff"

"Toilet in the room was slow to drain and overflowing. Room appeared a little dated but was clean and comfy. "

"A beautiful hotel with wonderful staff. Room exceeded expectations and we went for a balcony as the view over the Avon Gorge looking at The Suspension Bridge is stunning. A pretty faultless experience all round and highly recommended!"

"The location is perfect for a visit to Bristol main sights. THe room was excellent spacious and as a bonus had a great view over the city. The parking spaces are somewhat tight, so good reversing skills help. The staff were very helpful and attentive."

"It had a very clean, modern and cosy feel when we walked in. Really pleased we booked to stay there. Breakfast was great. Convenient for the station. "

"Loved Bristol, the hotel was good value for money centrally located but a little tired in its appearance. Furniture in the room a little dated and soiled. "

"The hotel was very comfortable and the blackout curtains worked very well! It's in a marvellously central area handy for lovely pubs and shopping. The only problem was a huge crack in the bathroom basin on which my wife snagged her hand. "

"Our stay was great. The hotel is super central and the room was lovely. "

"Very spacious and elegant, very comfortable bed. Great location. "

"Just an overnight stay for airport but comfy enough."