"As a business traverler it was perfect"

"Nice for a short break, excellent food and amenities"

"The hotel was lovely very nice room and spa facilities were good. Pool a bit small but perfect for a dip. Unfortunately the music from the reception area was booming all day and night so I got little to no sleep. Very disappointing when on a business trip and needing to be well rested the next day. By 11.30 pm I went to reception and asked them to turn it down. Originally I had thought it was some kind of disco from the restaurant it was so loud! The guy behind the counter was apologetic and...

"ケム川に面したホテルということで9ヶ月も前に予約して楽しみにしていたがチェックインして案内された部屋は川は見えず駐車場しか見えない部屋だった。しかも排水が悪くテラスの鍵のうちの1つが破損していたので部屋を変えてもらったが、やはり排水が悪く水がなかなか流れず溜まってしまい、テレビのリモコンも作動しなかったので再度部屋を変えてもらいようやく快適に過ごせた。9カ月も前に予約しているのだから他に部屋が空いていない訳はないし何故最初に駐車場しか見えない部屋を案内したのか不信感を感じた。フロントの担当者のひとりは最終的には誠意をもって対応してくれたが、なぜ当初あのような部屋を案内されたのか理解できない。"

"Absolutely gorgeous room and friendly, helpful staff. Delicious breakfast. Lovely grounds and easy walk to the university campus. Would definitely stay again when in the area :)"

"Excellent location, friendly staff. Pity there wasn't a bar fridge in the room."

"Such a lovely hotel with lots of history, 8 minute walk to the town. Beautiful decor and extremely friendly and helpful staff from the reception staff to the bar staff. They upgraded our room for free due to a celebration booking and could not have been more lovely. Thank you!"

"Always a pleasure to stay at the University Arms. Toby the concierge looks after us like family."

"Not sure how its a 4-star. Anyway, the restaurant was really good, great food (but a bit heavy on cheese and light on mushrooms in the risotto) and wine. Special recognition for Tilly, who was very attentive. The fire alarm went off 12 times in the night, really? The room, No. 17, was way too hot, maybe that's what triggered the alarm? The heated towel rail was on full and I couldn't see how to turn it off. The bathroom extractor fan ran on for ages."

"It was a lovely relaxing stay!"

"Superb place to stay in Cambridge, all the main area of Cambridge was within walking distance. Staff were fantastic especially reception. Would definitely recommend and stay there again"

"Easy of access to the station, shops and walking distance to many tourist attractions in Cambridge."