"This hotel is out of Madrid but easy to access the bus directly to central madrid. It’s clean , and the staff are very friendly and helpful. I would recommend this to anyone. Has a lovely breakfast that you need to pay extra for. And is well worth the money"

"Todo excelente"

"Todo correcto"

"Great hotel to use as a base for exploring the local area."

"Breakfast was included with the reservation. This small hotel is located near the Roman aqueduct. The alcazar is located farther away but still can walk to this medieval castle. Take advantage of free tours offered by Civitatis. Segovia is worth visiting. The views from the top of the aqueduct are spectacular."

"Great customer service."

"Experiencia horrible. Tuve que salir al día siguiente aún teniendo reserva para 2 días. Peleas, gritos y portazos de huéspedes toda la noche. Aparte, aislamiento acústico ZERO se escucha absolutamente todo de las habitaciones adyacentes. Imposible descansar."

"Beautiful small hotel near the Sierra de Guadarrama. Clean room and bathroom. Helpful and welcoming staff."

"Property was great, other than, Reception was remote so all communication was done via an intercom or via email, and the bed was desperately soft with a large sag in the middle such that I had to jam multiple cushions underneath the mattress to have any chance of sleeping."

"Location could not be beat! Lots of space, well appointed, and great AC.Would definitely stay here again."

"Perfect location - right next to the cathedral and 2 minutes from the plaza mayor. No humans, though, no receipt for payment, bit difficult to figure out registration. Wonderful beds and very quiet. Would stay there again. "

"Es largo...nada más llegar me dan una habitación con 4 camas super pequeñas la cual no salía ni en las fotos de la web,super vieja y sucia.....al final logramos que nos la cambiaran a otra algo mejor...nos vamos a la piscina y resulta que hay que pagarla a parte cuando en la web te la venden tanto la piscina como el spa el cual no lo hemos ni visto...esa misma tarde empezó un fuego y al día siguiente desalojaron el hotel pero nosotros estábamos en Segovia y no nos enteramos...cuando estábamos de...