"Firstly, the location is excellent. Very easy to navigate from the train station. Upon entrance into the property, you are welcomed by extremely friendly and professional staff. Whilst admiring the decor and furnishings you are even offered a beverage when signed in - a wonderful touch. Once in your room, you will enjoy a well cleaned, beautifully lit, main bedroom, bathroom & shower. Overall, a joyous experience, with quaint nearby dining options. The hotel food, also lovely. I highly look...

"Very good property, excellent location. There was only one bin for the entire room which was a bit inconvenient. "

"Friendly staff at reception in the restaurant good food and breakfast the next morning "

"I loved that it's an old historical hotel. The check-in process was a bit of a wait, and the room was very small, but it was exactly what I needed for my short visit and I was thrilled to be there. "

"Friendly service nice surroundings and accessable to all major roads"

"En general el desayuno rico, la cama comoda y el hotel esta cerca de varias lineas de bus"

"Room must have just been refurbished as it was immaculate. Very good service as well on reception. Brilliant location, right in the Northern Quarter."

"Perfect find fir a few nights away with the bonus of parking in Keswick!! Hotel was beautiful and certainly above the ‘stars’ given. Bedrooms were massive and tastefully decorated. Breakfasts were amazing and plenty of it. Some decor dated bit the staff certainly made up for any of that. .. Kind, professional, knowledgable, engaging abd with a sense of humour. …. Certainly a credit to Hotel. Hotel has recently been modernised bit nit lost its Victorian charm. Definitely worth a visit "

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"Friendly staff and helpful, Great stay with my 13 year old grandson . Ideal hotel for him with a lobby area geared to be friendly and entertaining."

"I’m disappointed my card has been charged twice. "

"It was a nice place to stay-howeverI am handicapped and had to have my son help me up stairs. The hotel and staff are great. It really needs a little updating, but we know how expensive that is. Good job"