"Very nice hotel"

"Clean room and excellent service"

"It’s an old ship."

"The hotel staff asked to exit at 9:30 am and breakfast Closed at 9:30 . No one even informed"

"The place was getting renovations, so the pool couldn't be used. Also the ice was unavailable."

"I rented a suite with a balcony and two queen beds. I was put in a handicap accessible room with 1 king size bed with no balcony! I went to speak to the manager and he did his best to accommodate with the Queen beds but no balcony. The television in the living room didn’t work at all. I was charged 3 days for underground parking and only utilized 1 day. I was told at the front desk that this would be adjusted, but was still charged. This was my first thought time visiting California and I was...

"A complete horror. I pre-reserved this hotel for my stay and selected “reserve now pay later” when I arrived at 2am I was informed the at my reservation was cancelled due to “non payment” I was NOT CONTACTED, I DID NOT RECEIVE NOTICE AT ALL, when I attempted to inform the staff that my Expedia still stated my reservation is still booked he then said “well the hotel is full to capacity” essentially leaving me stranded. I was completed taken aback by this experience especially when I requested to...