"I was sent to the wrong room a disturbed another guest then was out into a room with a shared bathroom which was filthy the bed sheets had a hat looked like blood stains or something worse so I was forced to leave and sleep in my car. I would rather sleep in a shop door than stay in this place. Without doubt the worst place I have never stayed. How it passes health and safety standards is beyond me. If it was a cheap place to stay you could maybe understand but £120 a night wow "

"Not enough fruit otherwise very good."

"Excellent location in Inverness. We had booked Rabbie’s Tours and you could see the Stop just down the street. I have mobility issues and this was so great. There’s a really good bakery around the corner, a ‘grocery” store not too far for anything you might want to pick up. there was a full breakfast in the morning to start off your day.The staff at the front desk were so very helpful and always pleasant. We would definitely stay here again."

"Lovely room and good breakfast."

"All in all a good stay. We found the room and restaurant good. We would recommend some kind of temperature control in the room as it was very hot. We asked for this to be turned down or off but this did not happen so we kept the window open."

"When arriving at property, door locked. Supposed to use app for info. Neither of us was able to download the app. ended up calling expedia and still waiting for return call when knocked on door and were told that the door would be unlocked at 1600. Great location. parking tight but adequate for us. Room small but adequate and lovely!"

"Only downside was the room above mine had the loud squeaky floor which woke me up and kept me up until the person above went to bed. Everything else was good. "

"Buona struttura,classico premier inn,la camera e bagno erano puliti, parcheggio ampio.. lontano però dal centro.. colazione scarsa,per quel giorno per un disguido a sentire loro,ci hanno offerto il rimborso della colazione se nn si voleva ma essendo distanti da tutto siamo cmq rimasti"

"It was a lovely stay stay The only problem was there was no remote for the tv Jason did all he could to help but we ended up with no remote. The restaurant was not available either.."

"Booked what was presented as a hotel stay at The Radcliffe Hotel only to discover we were actually placed in what felt more like an external B&B-style townhouse arrangement rather than the main hotel experience we expected. Unfortunately, the biggest issue wasn’t the accommodation itself, it was the way we were treated. On arrival, after being escorted to our room by one staff member and following agreed parking instructions, I was later challenged outside by another member of staff who...

"Very clean, no hassle"

"Leider eine sehr enttäuschende Erfahrung. Das Hotel war extrem schmutzig und die Sauberkeit der Zimmer war völlig unzureichend. Unser Zimmer war schlecht gemacht und es sah so aus, als wäre die Bettwäsche überhaupt nicht gewechselt worden, was wirklich inakzeptabel ist. Während unserer Reise durch Schottland haben wir in insgesamt fünf verschiedenen Premier Inn Hotels übernachtet. In allen anderen waren wir sehr zufrieden, sowohl was Sauberkeit als auch Komfort anging. Dieses Hotel hingegen war...