"Lovely hotel in the centre of San Sebastián"

"Great hotel in a picturesque location. 20 minute walk into the old town but via the promenade so spectacular views of the beach and bay. Large room & very clean. Great shower. Air con worked well. Lovely pool with a great view. Quiet location. Lovely staff."

"Todo maravilloso!!! Las mujeres de la recepción maravillosas. Lo único que mo cumplieron fue el 2x1 de la happy hour. El cuarto divino. El spa increíble."

"Location and staff is great. Rooms for 2 people are on the small size."

"While this is a very chic hotel in a great location, room 105 really disappointed. It was extremely small and the window looked into a utility shaft. Not what I expected when I booked a room with a view into the atrium. Our window shades were closed during our entire day because of that. While this really damped our enthusiasm about the hotel, the staff was extremely friendly, and the breakfast was great."

"Its location is very convenient to visit the old Bilbao. Having to check in in one location and the room in another was a little confusing but the staff did an amazing job guiding us"

"Todo muy bien en una ubicación privilegiada "

"The Passage is in a central location, nearly brand new inside, very clean, beds were comfortable, modern and clean bathrooms. The pricing was a bit high given how much hotels were charging in San Sebastián but I am not complaining, All members of my family really enjoyed staying here. I would highly recommend The Passage Apartments."

"Great hotel and super helpful staff. They went above and beyond. Room was very clean and comfortable."

"Good, simple hotel. No thrills. Only issue use if other guests aren't considerate, it can be difficult to sleep as the rooms are right near the communal area. It was particularly loud on Saturday evening. Also if you are sensitive to light, you will struggle to sleep as the blinds let a lot of light through."

"Fantastic location in the mountains but only 20 minutes away from Donastia by excellent train service. Marta is a great ambassador for the hotel.Very efficient,personable,friendly and professional. Lovely breakfast and excellent coffee.We will definitely return."

"This stay was terrible, avoid at all costs. We almost got locked out at night, a danger hazard because no one ever sent us the check in instructions. There was grafiti on the property, the sheets were dirty, the soap was diluted and poor quality. There was a false fire alarm that kicked us all out at 9 am. There was no communication with anyone because there is no front desk. They are unserponsive and never get back to you even when we requested a partial refund. We left this property early....