"The staff were warm and welcoming and helpful with ideas. The water turned off due to maintenance work and when we enquired that fixed it immediately. The room was clean, cool and comfortable. This is second time I've stayed and would come back a third time."

"住宿体验不好"

"I didn't stay at the property because it closed early"

"The room was alright for just a 2 day stay , not the best condition, but manageable, the breakfast was a 4 out of 10 , better off going to the street and eating better food , front desk staff was great !!!!! Like it ok for a 2-3 day stay , wouldn’t stay here for longer then that only if I had to "

"Great location, bikes were helpful roaming around the city. Staff could use a bit more hospitality training, arent as warm and welcoming. Got charged ridiculously for 40 rm for a stain."

"We just left"

"Echoing other reviews, noise is a significant problem here"

"Firstly there is a lift. The room has a kettle, no mini fridge but water fountain is on the lobby floor. I really enjoyed my stay here, the room is spotless. The room was great"

"ห้องพักแบบไม่มีระเบียง สะอาดดี เงียบสงบ ไม่ใช่ที่พลุกพล่าน หายากเล็กน้อย "

"I had a wonderful stay at Macalister Terrace Hotel. The hotel is very comfortable, clean, and has a really nice ambience that made the stay relaxing and enjoyable. A special thanks to Liz, who was incredibly friendly and helpful throughout my stay. Her warm hospitality and excellent service truly made the experience even better. Overall, I highly recommend this hotel to anyone looking for a pleasant and comfortable stay in Penang. I would definitely come back again!"

"The room was super warm and humid. The windows couldn't shut fully and had incects coming in. The opposite of the property have chickens and dogs that will make noise super early in the morning. There were some lion dance practices till late at night. The room have no poles/hooks to hang stuff. Only have a small row of hooks behind the door. The property wall had tissue paper stuffed in it and multiple defects on the wall. The property has very noisy flooring, I can hear everyone walking...