"The room was immaculately clean and very spacious. The staff were friendly and very attentive. Checkin/out was a breeze and the location was quiet even though close to shops. Albany mall is within a 15min walking distance. The bed was a very generous size and very comfortable with ample pillows provided. There was only one bedside light however, and a thin blanket. Although there was a heat pump, an extra/thicker blanket as an option would have been appreciated. Overall, would definitely stay...

"Absolutely disgusting, would not recommend staying here. Unhelpful staff, room had not been cleaned, urine all over the toilet, carpet pure filth, smell was horrendous. Worse than a dog kennel. Moved to a different motel, staff refused refund"

"5 star"

"Room is nice and modern with all the things you need in a motel for the night, close to everything, Just needed better sound proofing "

"I booked an economy twin room at the Alpaca Manor for a corporate stay. Manor is a short driving distance from important amenities including the Albany bus stop and the Albany Westfield Mall. The room I stayed in had wonderful amenities, including air conditioning/heating (such a treat in the colder weather) and underfloor heating in the bathroom. The room was very spacious, with plenty of beds, wardrobe space, and ample room to move around. The bed was comfortable and warm. Also..WIFI...

"Always enjoy my time here...it is budget snd thsts ehst yiu get, BUT, it is extremely clean, modest, comfortable beds and a roof over your head. Helena the host/owner is organised, super friendly and a delight to meet. This was my 3rd stay here while in Auckland and I will be back"

"We enjoy our stay"

"I thought the location for me was excellent .The room was nice and had everything I needed. The price was good .My only downside was the reception bell not been heard in the morning on arrival due to bad coverage."

"Traveled 6hours and wanted a hot shower and to settle into bed for an early morning Departure. When we turned up, our room hadn't been vacuumed. We were given a room and had to run the shower for 10mins, for it to get warm. THEN we tried to settle in bed but people were being loud/swearing etc outside the room and a child was running up and down outside our door so we had to request a new room. Thankfully, the staff member gave us another room and we were able to settle in but after travelling...

"Great place ! Calm and near to CBD "