"Had called a day prior to confirm and request specific room and feather free. When trying to check-in at 3pm, was told that specific room was not assigned to us and we had to wait for it to be de-feathered. Was given a credit, but it was confusing because the amount was the same as the incidentals amount and I didn't use them. Was told the credit would be added to my Hilton Rewards account and waiting for that to post. There was a damp spot on the carpet that might have been condensation as it...