"Awesome place, excellent and helpful staff"

"性價比高，酒店職員升級了我們的房間。房間好大、清潔。唯獨一個缺點。廁格卷紙沒有更換新，住三日都只有一卷。酒店泳池好大，又有私人沙灘，雖然不可以落水，但打卡位多。酒店沿海，四周環境好舒服。雖然不是住在主樓層，酒店會用golf 車承載我們過去住的樓層"

"We are totally disappointed by the room and quality standards of Fairmont Haitang Bay in Sanya. We had high hopes on Fairmont, being a prestigious US hospitality brand, and left it the very last stop of our four-day-three-night itinerary. The room facilities are not professionally installed. Room size (allegedly 63 sq m but nowhere near it) and arrangement are not the same as the website suggested. I would understand this kind of standards coming from a three-star class but we paid US$200 for it...