"When I first arrived I was slightly concerned because the hotel was out of down town Mumbai and didn’t look that welcoming. However the rooms were clean and comfortable. What impressed me was the service I was given. Absolutely nothing was too much trouble for the staff. If in Mumbai again I would certainly chose to stay there. "

"Peaceful"

"Didn’t like the property. There were lot if mosquitoes in the room. Didnt get proper sleep. Paid for the breakfast didn’t get any breakfast as employee said its not included. Overall not satisfied with the service. "

"WORST EXPERIENCE FROM HUNDREDS OF TRIPS NEVER STAY HERE Booked room, arrived 00.20 after long flight... say they have no record of booking (checked name, booking ID etc) Thensay no room available / full. Cant biok new room online as past midnight... walking around Mumbai for 1.5 hours trying to find a hotel with room available Tried to get refund, hotels.com, says 'not the hotel policy' Such a mess. Dont stay here. "

"Yes"

"Great location close to the US Consulate. Restaurant in the hotel is great too."

"I arrived at 3am in the morning from a very long flight + it was very first time in India. I booked the hotel for the date I arrived but stupidly I failed to realise the check in wouldn’t be until 3pm. The receptionist told me all the rooms were fully booked for the night. He told me not to worry and I can stay in the reception lobby until the morning, a soon as a guest left in the morning they got the room ready for me🙏 I thought this was a very nice gesture of the hotel "

"I didn't sleep for 36 hours and didn't had food for 12 hours when arrived late in the afternoon at Shera Hotel and Banquet Navi Mumbai. Totally exhausted i expressed this towards the manager and staff. They acted at once, unburden me, ordered food for me, and settled me in my room. All in all Shera Hotel has a very professional and caring Manager and Team and they all speak very good english. I was positively surprised by the high quality standaard of the total staff. Furthermore the hotel...

"Yes"

"Stay... Food... Cleanliness... Overall everything was great."

"Really nice. Very clean. Soap topped up. Showers were great. Air con was quiet and worked really well."