"Old property but well maintain .. good for short trips "

"We are not stayed in this hotel area is not good "

"I dont want to say anything in review the hotel was damn disgusting"

"No room service, not even tea or coffee available. Room looks cosy and well designed I stayed for 3 days. Second day I had to ask them to get room cleaned else would hav cleaned only after I checked out."

"Lots of mosquitoes. Had to keep asking for tumbler for taking my medicines; they disappeared every day. Smell of vomit/poop in corridors from day 2."

"I paid up in full for Lofty Stay and on reaching their location I learnt that it has been closed and sealed by the bank. Hotels.com shud have verified this and removed this Service Apartment from their listing. I have no connect number of Hotels customer complaints. Hotels.com is obligated and is requested to refund my entire amount as I've trusted this site for many years and this episode was extremely distressing"