6/10 Normal
Peter
Viaje en pareja
10 de sept de 2025
Aspectos positivos: Limpieza, servicios y instalaciones y estado del alojamiento
You pull into the drive and go wow, the building and grounds were great. The staff are friendly and helpful. We had one issue when it came to dining in the first evening we wanted something off the bar menu and was told we had to eat in the bar even though the restaurant wasnt overly busy. It didn't make for a pleasure experience trying to eat with other drinking around us. The service was slow and what made it more annoying overhearing the bar staff talking about how its important to give a quality of service as those staying were paying so much money and then forgetting us. We did plan to eat there on our second evening but was so disappointed we eat at Deben Seal 5 minutes down the road which was exceptional, fantastic staff and quality food. As for the room it was clean and tidy, bathroom needs a little attention especially around the silicone on the bath. Plugs are a little problem to as my wife struggled getting ready whilst sat at the dressing table. Staff at breakfast were so helpful and it was great breakfast. Overall great location full of character just let down by the dining experience and made to feel forgotten because we eat at the bar and not restaurant.
Peter
Se alojó 2 noches en septiembre de 2025
