4/10, Deficient
Debra
Viatge en parella
11 de nov. de 2025
Què no li ha agradat: Comoditats, estat de l’allotjament i instal·lacions
It needs updating! The website claims a pool and exercise area, both of which have been closed for at least two years. The first thing you see as you enter the hotel are gaming machines which isn't inviting to me. It is a two-story hotel but does not have an elevator. It would be nice to let the guests know that ahead of making their reservation. A towel was frayed. Water pressure in the sink was strong, but in the shower was weak. Breakfast choices are only "so, so" and the refrigerator with milk, etc. has had a broken seal for over a year. Hotel choices in the area are very limited, that's why we continue to go back to Horizon, but we had a water leak issue 6 months ago, with water on our bathroom floor and the carpeting outside the bathroom. During this visit a ladder was right outside our door with more issues being addressed in the ceiling of the hallway. We are considering traveling back and forth 40 miles in order to have better accommodations and still visit with my 95 year old mom.
Debra
Estada de 2 nits (nov. 2025)