Apartoteles en Vilanculos

"We had a 5 night stay in Dec25. The staff were very welcoming and warm, with a smile. The buffet breakfast was simple but nice, and there was a Chef cooking individual egg facility for omelettes, etc. The hotel buildings, layouts, terraces, beach access and 2x pools were fine physically, clean and presentable, offering sun and shade. Our room was of good size and had a great little balcony to sit out on. However, the Management need to prioritise resources to ensuring reported faults...

"Viajé sola a Vilankulos en micro y personal del hotel me fue a buscar. Se encuentra a unos km del pueblo, sobre la playa. Todas las habitaciones tienen vista al mar, con jardines hermosos y bien cuidados. La limpieza de la habitación siempre fue impecable, la cual es súper cómoda (reservé habitación con baño privado), con una hermoso balconcito con vista al mar, con sillón y hamaca. La pileta es excelente, con reposeras a su alrededor y también distribuidas cerca de la arena, en diferentes...

"La atención de Elena, su dueña, siempre pendiente del detalle para hacerte disfrutar al máximo. El emplazamiento es perfecto, las vistas desde la habitación, excursiones a las islas, paseos por la playa... . La piscina privada. La comida italiana muy rica. No hay nada que no nos gustara."

"The air-conditioner wasnt working properly and when we complained the 2nd day the caretaker asked us to request for a refund and leave the hotel .We were ok with it but realised the hotel policy on the websites we used for booking had stated that they was no refund for our booking for whatsoever reason.When we informed the caretaker he insisted we cancel w the website which we refused.He called a colleague and later agreed to settle our money for the remaining days we were supposed to...