4/10 Mediocre
Felicidad j
Viaje en grupo
26 de abr de 2026
Aspectos positivos: Personal
Aspectos negativos: Limpieza y servicios
Attempts to reach property prior to my trip was unsuccessful. I didn't speak to owner until i was half way their at airport. There is no shuttle to beach. This property is no where near San Juan, rather a 45 min, $75 taxi ride from any sites. This is in the country and the beach isn't what you think of when you think of the Caribbeans. We thought we were near public teamspirtation, but there in none near this property. One shuttle that everyone said is unreliable. So you definitely need a rental car if you stay here. I thought i booked a room with full kitchen, as shown in the picture, a balcony and a beach veiw. I did not. If i were able to speak to owner, or Expedia would have helped me after the 3 times i called them, i could have gotten the correct room, or better, knowing i was far away for what i came to do, i could have changed locations. We NEEDED a stove and oven and full fridge. Really needed seeing we were stranded there. We had a mini fridge and 2 burners on counter and microwave. Dirty coffee pot and no coffee or filters. Dishes very dusty; took me three cleanings to get the wine glass clean. There was a usded bar of soap in the shower and shower walls dirty. Owner said he wasn't calling housekeeper back, so manager gave us cleaning supplies. Who pays for vacation and have to clean 1st thing. There were hairs on the sheets, eww. The pool wasnt clean, hot tub bot hot. Owner DID assure me the pool guy comes to clean it everyday, didn't happen
Felicidad j
Se alojó 4 noches en abril de 2026
