Universitat de York

The room was ok. The AC is in the other room so it doesn’t flow well into bedroom. The door to the balcony that doesn’t open needs a curtain or blind to ensure darkness. Blackout drapes would be helpful. The towels are stained so new ones are needed. The beds were comfortable. The door to the hotel room sticks and needs a good slam or a big tug to open. The staff were friendly and helpful. Not worth the hefty price of Toronto.

Great stay - good rooms for a good price and prime location!

I would not recommend this hotel, especially if you are booking through Expedia. We booked through Expedia, and it felt like we were not given the same attention as other guests. We had to wait until 4:00 PM just to receive our room keys, while Holiday Inn members appeared to be given rooms first. There were several other disappointing issues: * The Wi-Fi was very poor and unreliable. * There was an unpleasant smell in the hotel/room. * The room had no proper view, and the windows offered almost no visibility. * There was no swimming pool. * The breakfast was very expensive. * Overall, the hotel felt overpriced for the facilities and service provided. * Most surprisingly, the bathroom door did not even have a lock, which is a basic privacy requirement. Considering the price, I expected much better service, facilities, cleanliness, and attention to guests. Unfortunately, the overall experience was disappointing and not worth the money.