2/10 Horrible
Liming
Viaje en familia
12 de abr de 2024
Aspectos negativos: Limpieza, personal, servicios y instalaciones y estado del alojamiento
I arrived at the airport and then they sent me a lot of links and a video trying to explain how I could get to their hotel. It was very complicated explanation and took me a few hours to figure out how to get there (even though it’s just a few miles distance) and after I got there I asked them how I could get to the airport the next day morning, and they said there is no taxi nearby and I can only wait for the bus which comes in unknown time. Since my flight is early next morning there is no way to catch the flight without taking a taxi. So I request for a refund with the host and they rejected me. Then I took a taxi (took me a long time to catch one) to the airport and that costs me 100 Hongkong dollars.
The reason I booked this hotel is that in their website it’s saying only 2 miles from the airport, but it’s actually not. The taxi cannot reach to the hotel, we need to follow their instructions they sent and have a long walk (like a puzzle) in a very narrow road.
I was very unhappy about this experience and it caused me a lot troubles.
