10/10 Excelente
Tony C.
24 de may de 2024
Aspectos positivos: Limpieza
Great location and service
This is a great location in the central lake area. Close enough to to more touristy areas, but more like a local neighborhood. Near to the Lenno boat which has regular service in central lake area.
We had 9 adults, 3 couples and 3 singles, and more than enough room for everyone (singles had their own room)
Four floors, with parking and sauna room at street level (basement) with an elevator. Pretty sound proof between the rooms and hall areas. Beautiful view from the patio off of the living area.
I was perhaps most impressed with the service. The local hosts/managers were like having a personal concierge service. Debra checked in with me everyday to see if there was anything we needed and offered recommendations and assistance with things like reservations. The day we all went to Villa Balbianello we realized the hike to the villa was physically too much for one us and didn't want him to hike back. However the boat service to the villa wasn't running that day due to mechanical issues. I contacted Debra on WhatsApp to see if we could get a cab for at least our friend. She had been out in Lenno walking her dog, but she got us a 10 passenger van, then walked all the way up to the villa ticket entrance to meet us and work with staff to get the gate at the bottom open for the van. I can't express how impressed we were.
The one recommendation I would have, (not a slight on this particular place, but something in general), get smallest vehicles that will suffice.
Tony C.
Se alojó 7 noches en mayo de 2024