4/10 Mediocre
Sheila
Viaje en pareja
23 de jun de 2025
Aspectos positivos: Limpieza
I will never book this place again. The communication was terrible. We got check in messages on Whatsapp and thought is was spam!! They were asking for a large deposit the day of and did not mention that beforehand. Our room was not ready at 530pm when it was supposed to be ready at 4pm. We had to call several times to see when we could get in and they were just starting to clean it at 530. We were supposed to get check-in info 24hours before check-in and we got it at after we called around 530 the day of check in. Parking is outrageous and we had pay every 12 hours for parking. We ended up with a ticket because the parking instructions were not clear. No one at the front desk can help you because it's a third party that rents it out. They had no black out curtains in the room so the light from the hotels next to us lit up the room. We may as well have not had any curtains at all. The bed was a double not queen and had no top sheet on it and lumpy pillows. I never write bad reviews but this really left a bad taste in my mouth. I will not be back.
Sheila
Se alojó 2 noches en junio de 2025
