6/10 Normal
Kelly R.
26 de ago de 2025
Apartment has everything required for a nice stay. Good location.However the lady in charge of cleaning the apartment was EXTREMELY rude to us when we questioned her wanting us to leave our only key to the apartment to carry out a non urgent repair while we were absent. She snapped at us then stormed off shouting and swearing. She totally ruined our trip. As she lives in the same complex DIRECTLY opposite this apartment we felt uncomfortable for the rest of the time in the apartment. We seen in another review the balcony got the sun all day, it doesn't on the 2nd and 3rd week of August - it's from around 10.30am until around 5pm. We were assured by the host that 'only a bird could look in' and that might be true if you're lying on the floor but sat on the chair you see into everyone else's balcony. It's not private at all. I asked after booking if I could pay for a late check out as our flight was at 9pm and I was assured the price I paid included a late check out. However at 8pm the night before we left I received a message asking us to leave by 11am. I messaged back asking if that was the absolute latest as she knew our flight was at night and we had been assured we could check out late. I never received a response.This ruined our last night and day as we had to change our plans due to leaving the apartment much earlier than expected.
Kelly R.
Se alojó 11 noches en agosto de 2025