Parc Thompson

Clean room bars

There was no staff available and we could not have our fully paid and reserved rooms, we stayed for over an hour and called every possible number and no one responded. We were told by other guests that the staff leaves early many times and no one will be available to help you get your rooms. We booked two rooms and we could not have keys so we had to drive all the way back from Kansas to Ohio without sleeping. Horrible experience, We will request a full refund.

We loved our stay here! The front desk staff was so helpful and friendly. Breakfast had lots of options and they had little gift bags for the kids during our stay. We don't have kids but it looked like they were enjoying the treats! The room was super clean and quiet. We would definitely stay here again!