4/5 Bueno
Alex, Brighton, UK
22 sept. 2020
Aspectos positivos: Limpieza, personal y servicio, servicios y estado e instalaciones del alojamiento
I really enjoyed my stay at the Wellness Santa hotel. It was quiet - being the end of season, during a pandemic- but this suited me. Reception staff were always helpful and I was able to check-in early. It was clean and I felt safe there, although I needed to take my own alcohol wipes into the gym, which lacked any cleaning equipment. I loved the pools, particularly the spacious and refreshingly cool outdoor one. There were ample sun beds, with a charge of €5 (including a non-alcoholic drink) on the beach. The pool bar staff were friendly, polite and helpful. Breakfast was pretty good but not great and I needed to bring my own decaffeinated coffee. Wi-Fi was great inside the hotel. My double room comprised two single beds pushed together and there was no kettle or ironing board, which I believe is standard practice but were amenities that I missed. The room cleaning varied each day in terms of attention to detail and did not feel environmentally friendly, with toiletries and towels being replaced unnecessarily. The gym was pretty well equipped for a hotel but most machines lacked instructions for use. The best thing about the hotel is its location, right on the beach in a quiet but well-serviced area. I was so pleased that I chose it. Would definitely recommend.
Se alojó 5 noches en septiembre de 2020
