The Light

Lovely hotel ,staff are polite and helpful ,rooms very clean .

Room was outdated, shabby and in dire need of a thorough cleaning. Only one lamp, so dark room. A high number of switches everywhere in the room, confusing. Staff seemed to considered guests a nuisance. The only ones smiling and greeting were the cleaners. Head of staff in the Morning room cafe did a heroic effort, but the rest were rude and mixed the orders on more than occasion. Lift capacity limited. Breakfast should be served from 0700, then you expect 0700 - not 0715. Glassware and porcelain dirty.