Rating Details:
The property manager was very helpful.
The vacation rental was clean.
I was very happy with the location.
I was somewhat dissatisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
About 8 years ago, this was the very first place we stayed. It was very nice and will always hold a special place in our Star Harbor Hearts!That said, the owner should re-invest into the following items in order to justify the high rental cost. I realize there is more demand these days, but it shouldn't take away from providing quality to the customer all while maintaining the Hauserman brand.This is no way effects our plans to re-book next year as Star Harbor our favorite place in Tahoe. We'll just select a different rental with the hopes that a different owner takes a bit more pride in ownership.1. Refrigerator leaks & woke up to a puddle of water every morning.It also has trouble closing since the stripping is shredded on top of door. You have to force the doors shut to ensure your food doesn't get warm2. There are 4 fans, 2 worked, 2 didn't3. We stayed for 7 days, we were provided 3 garbage bags4. The couches are dirty, smell and are worn, springs are dead and you fall in5. The vacuum cleaner was broken. 6. Gust bedroom closet is full of brooms & cleaning equipment, Only half available ( You could store this in the outside closet)7. Staying for a week, more towels would be a nice to have8. Cleaning the outside deck table and organizing the chairs would have been nice. Looks like it wasn't touch from the last guest. + found 2 cigarette butts and a Coors light can.