"Very clean and family friendly stay."

"We stay here often, but had issues with the water heater for our room."

"Really enjoyed my stay here. Room was clean and service was excellent 💯"

"親切でとても良かったです！"

"Had requested microwave, but there wasn’t when we checked in. And water bottle was served only the last day."

"Clean rooms and friendly staff 👌 "

"Friendly staff"

"Recommend getting a room that includes access to “premier lounge”. The lounge opens from 7am-9pm and has light refreshments like variety of juice, sodas, wine, pastries, fruits, sandwiches, cookies, and other snacks. Also included were coffee, cappuccino, latte, tea and these are all free throughout the day. Between 5-7pm you get evening cocktail with a selection of about 6-8 different types of cocktails to choose from and you can order as many as you like throughout this time frame. Again, all...

"The gentleman at check in was great. The female at checkout was terrible. "

"Room is clean. Great view"

"バルコニーの窓際の掃除がされてなかった。 浴室の排水溝に、たくさんの髪の毛が詰まっていて流れが悪かったので、こちらで掃除した。 アメニティにヘアーブラシかくしを備えてほしい。"

"I dont know wheather every room is in same sitiation, but MY ROOM is teribble. the room smells so bad with un-dry smell especially window (ocean) side and refrigerator box. even if i opened window and door for several hours the smell doesnt go away. other than that the hotel is basically ok. "

"The air conditioning worked well, the bed/bathroom were clean and comfortable. Sligt mildew smell in the reception area, but not bad. Its a no frills hotel in a good location with cross street shopping and restaurants. "

"Nice stay with family. Convenient location, close to dining and shopping"

"星野リゾートと名に惹かれて今回宿泊しましたが20年前にオンワードホテルの頃に泊まったことがありましたがプールも含め何も変わっていなく て⋯ それどころかビーチは工事中でジェットスキーが走っていて泳ぐには危なかったです。 夜のプールサイドでの無料のパーティーもポームページで見たものとは程遠い残念な感じでした。 子供さんがいるとこのホテルは良いかもですが大人（老夫婦）向けではないかもです。 唯一良かったのはプレミアムアウトレットまでの無料送迎バスがあったことです。これは毎日使いました。 それとロッテホテルのプールが利用できたことも良かったです。こちらはビーチもきれいでした。送迎があればもっと良かったのにと思いました。"

"We like the proximity of the property to the beach but the internet is terrible"

"The hotel located in a tight housing area with an unpleasant view. There’s no balcony or lanai. The Hallways feel like a public building. The staff at the front desk are not as knowledgeable and professional. Customer service is lacking. One good thing about this hotel is the store located on the ground floor connected to the hotel."

"Excellent staff, good communicators!"

"me gusto el eapacio, amplio, aereado, cocina equipada, la atencion en recepcion buena, los airea funcionando muy bien, pero lo que me moleato fue que aparecieron unos bichitos chiquitos en la cocina parecias hormigas blancas estuve alojada 4dias y aparecieron todos los dias, deberian de tratar de ver porque aparecwn esoa bichos es molesto, por lo demas todo ok."