"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"Staff were excellent and friendly. Beds were super and rooms clean"

"Very nice hotel in an historic building. Comfy bed, room was well stocked with everything you would need. Located 2 mins from the town centre with a good selection of restaurants. The breakfast was very good, excellent vegan options too. The staff were very friendly, particularly the lady who served us at breakfast. Nothing was too much trouble and she was very welcoming. Great value for money and would highly recommend."

"Pipe burst first night, parking isn't adequate so had to park in the road. Breakfast was really good, servers at breakfast were amazing "

"A very characterful building with old world charm of uneven floors and quirky corridors. Excellent central location for sightseeing with multi story cathedral car park with reasonably priced overnight parking within couple of mins walk. We ate Dinner and Breakfast in the hotel which was very good but multiple options in area including a lovely cafe opposite on Friar Street"

"Good business trip"

"Excellent "

"Great location in the town centre and free parking was a bonus."