2/10
The first day we arrived went to eat, came back and we didn’t have any water it was around 6 pm. Since the reception employees leave at 5:30 pm, there was nothing we could do. The called the numbers we were provided by the hotel and no one answered. We had to use the 2 water bottles in our room to shower. The next morning we needed to thoroughly shower and had to use a DIRTY cottage (someone else’s) to shower. A little after they finally got the water to work in our cottage - it started working around the afternoon. That day 5 pm rolled around and no water again. Instead of enjoying our vacation we were stressing about everything. The only person who helped us with our issues was the hotel maintenance guy and that was about it. To top everything off on out last day we decided to eat a quick snack at the restaurant at the hotel- it was around 2 pm. We sat down, looked at the menus and then the waitress told us the chef wasn’t in and she wouldn’t be able to serve us some of food we wanted. The only restaurant on the property and they had either limited or no options - also mind you every other restaurant is at least a 15-20 min drive from the property. I wouldn’t go back here for free …. Not sure why this place has 9 stars.
Julia
Se alojó 3 noches en junio de 2025
