4/10 Mediocre
Colter
Viaje en familia
2 de ago de 2025
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
The hotel is obviously recently under new management. The hotel staff are nice and polite and i can tell the new owners are trying but maybe hotel management isn't the right for for them. I will give them the credit of the bed was one of the comfiest I've slept in in a hotel in a long time. The list of things that made me not want to stay there again we're things like overly nice and slightly intruding owners, the pool area that was so humid it was worse than stepping outside of Orlando Airport, mouse traps in more areas than should be, rooms not ready by any means (after talking to others i think ours was the only one that was ready), needing to get new room keys at least 3 times, broken fixtures in bathroom, basic maintenance in the rooms not kept up, sketchy elevator and not to mention a "hold" when i checked in that was the entire amount and when i asked to have the charge moved to another card when i checked out i was charged two more times for the entire stay. Being charged three times, for whatever reason they want to give is unnecessary, thankfully i got that resolved and on the right card. No idea how the breakfast is, we opted to go to McDonald's instead. The bed was VERY comfy, i slept well but id rather pitch a tent in the field behind the hotel next time.
Colter
Se alojó 2 noches en julio de 2025
