6/10 Normal
Arlene, Brandon
Viaje de negocios
7 de sept de 2025
Aspectos negativos: Limpieza, servicios y instalaciones y estado del alojamiento
Check in had to wait for bartender to acknowledge me to check in. Only 3 people in bar.
Eventually a man appeared behind the bar who got told by a customer that I needed to check in. Got key. Insecure door to room. Sachets of coffee were off. Room not been hoovered 3 pieces of crusty cheese pasta on floor. Bed sheet had a shoe print near pillow. Duvet cover had a couple of marks on it. Put off straight away. Nothing felt freshly laundered.
Only staying one night had I booked for longer would definitely left asap and found a premier inn. Want to support small businesses but gutted I made this choice.
No cooked breakfast contentiental only, would be good if they could define breakfast included and that they do not serve FRESH COFFEE at breakfast!!!!
Barista coffee machine looked amazing, asked waitress if it was broken and she no we don't turn it on until lunchtime!! Asked what coffee there was and only instant on offer. Asked if I could get a fresh coffee and she offered me instant. Sorry but I would not recommend this hotel. Very disappointed would not stay again unless it was under new management and had minimum service standard level.
Arlene
Se alojó 1 noche en septiembre de 2025