New Hotel Collection Smoky Mountains accepta animals de companyia?

No, només s'admeten animals de servei a l'allotjament.

Quant costa aparcar a New Hotel Collection Smoky Mountains?

L'aparcament sense assistència és gratuït en aquest allotjament.

A quina hora es fa el registre d'entrada a New Hotel Collection Smoky Mountains?

Hora d'inici del registre d'entrada: 16:00. Hora de finalització del registre d'entrada: en qualsevol moment.

On es troba New Hotel Collection Smoky Mountains?

Aquest hotel és a Downtown Sevierville; tindràs Salvatgia als Fumats a 3,9 km i Sevierville Convention Center, a 4,4 km. WonderWorks i Museu del Titanic també són a menys de 10 km.

New Hotel Collection Smoky Mountains Ressenyes, Ofertes i Fotos 2025

10/10, Excel·lent

Fadi

Viatge de negocis

25 d’abr. de 2025

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Clean, Comfy, and Elegant

Very clean, nice and spacious rooms. The kitchen has a large countertop and a big fridge with a water filter. The beds and pillows were super comfortable.

Estada de 2 nits (abr. 2025)

10/10, Excel·lent

Evelande

Viatge en família

30 de març de 2025

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Great Resort

The resort is excellent. The rooms are a little dated, but the service and premises were excellent. My family and I really enjoyed are time there.

Estada de 2 nits (març 2025)

8/10, Bo

Virginia

Viatge en família

12 d’oct. de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Great room to stay...

The room was amazing... only issue was that the room floors were not clean they left dust under my socks

Estada de 3 nits (oct. 2024)

10/10, Excel·lent

Michele

21 d’ag. de 2024

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Very comfortable, spacious accommodations.

Estada de 5 nits (ag. 2024)

8/10, Bo

Viatger verificat

Viatge en família

3 d’ag. de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Decent Stay

Pros: The room was very clean, spacious, and staff was friendly and helpful. Thank you. The beds were comfortable, too. Location was good as it is closed to many restaurants and attractions. Cons: Heavy rain leaked through one of the windows, which made our luggage wet overnight. Good thing there is a dryer at the condo. The AC is noisy in the living room. One of the toilets didn’t flush when we first arrived, and we didn’t even put any toilet paper in it, just urine. We unclogged it ourselves as it would be faster than calling service desk. They had the plunger in the bathroom.

Estada de 5 nits (jul. 2024)

10/10, Excel·lent

Nick

Viatge en família amb nens petits

20 de jul. de 2024

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Nice spot. Full kitchen was a plus

Estada de 5 nits (jul. 2024)

6/10, Acceptable

Andrew

Viatge en família amb nens petits, Viatge en família

19 de jul. de 2024

Què li ha agradat: Comoditats

Què no li ha agradat: Neteja

Quiet. updated interior and exterior. Plenty of room and nice apartment like feel. However, the floor was dirty. My son ran around barefoot and his feet were black after a short time. This doesn't happen in our own home. Secondly, took a shower and someone's hair was still on the walls. Definetely not as clean as it should be considering the nice updates in the building. 7/10.

Estada de 4 nits (jul. 2024)

10/10, Excel·lent

Chad

Viatge en família

13 de jul. de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Dad of a family of 5

This place is a keeper. Close to everything. Beautiful inside and out. Cleanest place I’ve ever stayed in. Close secure parking. Already planning a future trip to the Smokies and not looking anywhere else. Washer and dryer in the room. Ours was a 2 queen bed in one private room and a king in another private room. Bedrooms have full closets. 2 full bathroom with large low entry showers. Full kitchen complete with oven, dishwasher, microwave, trash compactor, full refrigerator, granite countertops, cooking utensils and place setting for 6. I fear my review will make this place hard to book for me in the future. It’s that nice.

Estada de 7 nits (jul. 2024)

6/10, Acceptable

Crystal

Viatge en família

11 de jul. de 2024

Què no li ha agradat: Neteja

It was ok. I stayed there a couple of years ago & was very pleased so I decided to stay when I returned. One of the showers didn’t appear fully cleaned in one of the bathrooms as well as the wall in the bathroom had what looked like to be something spilled and ran down the wall. There was a dirty towel on top of the washer & dryer but we didn’t use the washer/dryer while we were there. You have to pull all the trash as you leave which is fine but it makes me wonder how much cleaning is actually done at check out. Unsure if I will return with my next stay. We never saw any house keeping staff.

Estada de 3 nits (jul. 2024)

8/10, Bo

Anna

7 de jul. de 2024

Estada de 6 nits (jul. 2024)

10/10, Excel·lent

Martha

Viatge en família

3 de jul. de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Estada de 5 nits (juny 2024)

10/10, Excel·lent

Sommer

13 de juny de 2024

Estada de 3 nits (juny 2024)

10/10, Excel·lent

Alisha

Viatge de negocis, Viatge en grup, Viatge en família

13 de juny de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Estada de 3 nits (juny 2024)

10/10, Excel·lent

Gloria

Viatge en família

6 de juny de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Gloria's family vacation

Room was amazing. Staff was very patience and accommodating. The room looked exactly like the pictures.

Estada de 3 nits (juny 2024)

10/10, Excel·lent

Eulalia

Viatge en família

5 de juny de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

The place was clean and very roomy. Easy to get in and out.

Estada de 3 nits (juny 2024)

10/10, Excel·lent

Kelly

Viatge en família

12 de maig de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

The hotel exceeded our expectations. The price was great for what you get during your stay. Unfortunately we only got to experience the rooftop bar for a little bit on Saturday (closed for private event on Friday) but it was absolutely beautiful. The room itself was very spacious. We hope to be back soon.

Estada de 3 nits (maig 2024)

10/10, Excel·lent

Sacoria

Viatge en família amb nens petits

17 d’abr. de 2024

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

The hotel and staff were great! The sizing and space of the suite was wonderful. We had a party of 7 and it was enough space for everyone. There was a lot of things to do around the hotel that wasn’t too far and the staff was wonderful even helping with a late check-in.

Estada de 3 nits (abr. 2024)

6/10, Acceptable

KEREN

Viatge en grup

8 d’abr. de 2024

Què li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions

Què no li ha agradat: Neteja

If I booked with them again, I wouldn't book through Expedia. There was ANOTHER fee added on to each room that Expedia doesn't include in the pricing so make sure you add about another $203 to your booking. I was aware about the $30/day fee for using the parking lot, coffee pot, paper towels, etc. The staff was really nice. The hotel appeared really clean, but one of my friends found a wad of hair piled up in the sheets so you know the sheets weren't changed from the last guest. The hotel changed the sheets and compensated us the $30/night fee. I also didn't like how they want us to take the trash out at the end of our stay. The hotel is set up for a longer stay so I can understand that guest may leave a larger amount of trash than at short term stay hotels, but I feel like that's not being hospitable. They should change their policy to place all trash in the trash bags and leave them by the door, instead of having their guests take the trash out. They should mention that at check-in or at least tell us to read all instructions on the refrigerator. If I didn't see 3 families take out their trash, I probably would have been charge for not taking it out. The ice cream shop at the property was nice, so of us had mix feelings about the coffee shop, and there's a really good restaurant called the Appalachian that is walking distance from the hotel.

Estada de 3 nits (abr. 2024)

10/10, Excel·lent

Caleb

4 d’abr. de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Estada de 3 nits (abr. 2024)

10/10, Excel·lent

Don

Viatge en família

2 d’abr. de 2024

Què li ha agradat: Neteja, personal i servei, estat de l’allotjament i instal·lacions, comoditat de l’habitació

Spot on in Sevierville!

This historic hotel was spot on! We really liked the throw back feel that first greets you upon pulling up to the hotel. The rooms were incredibly spacious and boast a complete kitchen! The location was very close to everything you may need or want to do. I wish we could’ve tried the restaurant but there wasn’t enough time for us. Also, the hotel has a super cute coffee shop that we missed out on as well. The staff was friendly and considerate. I would highly recommend this hotel for absolutely any type of traveler.

Estada de 2 nits (març 2024)

10/10, Excel·lent

William, Simpsonville

Viatge en família

2 d’abr. de 2024

Què li ha agradat: Neteja, personal i servei i estat de l’allotjament i instal·lacions

We really enjoyed this property with the exception of 1 thing. The showers. Not all the units are the same. We ended up in one that had a shower head that was placed directly in the middle of the shower in both bathrooms. Unfortunately that is not convenient. Otherwise it was a wonderful place to stay. Very clean, had utinsels in the kitchen, beds were fairly comfortable and it was a large condo style “room”. There is a restaurant on site as well as a coffee shop.

Estada de 3 nits (març 2024)

10/10, Excel·lent

Cynthia

Viatge en família amb nens petits, Viatge en família

1 d’abr. de 2024

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

We absolutely loved our stay. I just wished we had a couple larger frying pans. Overall great place and would definitely stay again. Staff was amazing!

Estada de 4 nits (març 2024)

10/10, Excel·lent

Demaurius

Viatge en família amb nens petits

24 de març de 2024

Què li ha agradat: Neteja, comoditats i estat de l’allotjament i instal·lacions

Què no li ha agradat: Personal i servei

Property was absolutely amazing and we will stay here each time we visit. Front desk staff were not very kind and attentive. Whenever we had requests, they made it a point to tell my wife “we will get to it when we can.” Also there was no active housekeeper that we were aware of to tend to the rooms. We had to make requests to get towels etc.

Estada de 3 nits (març 2024)

10/10, Excel·lent

Peter, Arab

Viatge en família

17 de març de 2024

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

I really loved this historic hotel with a modern remodel. The staff was great. The rooms were huge and very clean. We will return every time we are in town.

Estada de 2 nits (març 2024)

10/10, Excel·lent

Kimberly

15 de març de 2024

Què li ha agradat: Neteja, personal i servei, comoditats, estat de l’allotjament i instal·lacions

Loved the atmosphere and surroundings. I will stay again

Estada de 3 nits (març 2024)

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