Hoteles en Serowe

"The two rooms we booked were fine. However, we completed the booking on "hotels.com" and reserved one room with 2 twin beds, which we learned the hotel did not offer. It took us over 30 minutes to check-in, because the reception desk clerk was not able to verify that I prepaid the room. Also, the hotel offers two buildings on the property, and the restaurant and bar are located in separate buildings, which made dining and drinking difficult, and this arrangement should be improved. I was...

"Un desastre, no tenían constancia de la reserva, o eso dijeron. El hotel estaba completo, por lo visto habían acogido a un equipo de fútbol que ocupaba todo el establecimiento, por lo que nos buscaron habitación en otro hotel, una vez en el otro hotel no querían pagar la diferencia de precio que había para que tuviéramos una habitación como la reservada con ellos, así que nos querían llevar a un tercer hotel pero nos quedamos en El Segundo pagando nosotros la diferencia."

"We arrived at a closed reception and were the only people in the camp. A young girl came walking up and showed us our tent. The tent, bedding etc. were clean, with a small flash light as the only means of light. The ablution had no water, and the toilets had no seats. There was a care taker who called the owner when we asked, and he then instructed the care taker to turn the water on. When we asked about warm water he said the care taker will boil some water on the fire and we had to bath in...

"Staff were excellent. Extraordinarily welcoming and attentive. A lovely green oasis. "