Sender de Bear Gulch

The pool closes at 5:30pm every day. Totally unacceptable for a $400 a night hotel with $75 valet. The decor is of questionable taste, in a very unsoothing and jarring pallette. Room was comfortable, but the mini bar was ridiculous. The jar of gummy bears was $22. I mean general rule of thumb is minibar is 3x retail.... The tiny jar held $3 worth of gummies so a 7x markup. The Andaz, sun rose, even the Ziggy are better choices. Also, there is no business center, so I had to have my online meeting in the hotel room at 7 am (9 am home time zone) while my friend tried to sleep. For such a ln overpriced place it sure is missing some essential touch points and level of comfort items. The breakfast parfait was good but the bowl had a texture on the bottom... One of the many questionable choices that the design team made in that hotel

I think there needs to be an additional coffee shop. There was a 15min wait just to order at the giftshop and a 30 min wait for the terrace. Coffee in the room in fine but when I'm at a resort in the am I want to walk the grounds and go out to get a specialty coffee. There was a really nice woman at the tea parlor area that made complementary coffee for us, which was very sweet and a testament to the staff leadership. Also there should be french fries at the Royce poll haha. Other than that, beautiful. The gardens are beautifully maintained by the hard working staff. Will stay again!