Ryokan en Scarborough

"The staff were first rate, enjoyed Sunday lunch on arrival, shown to are room, then got alot of help in arranging our visit to Scarborough open air concert"

"Excellent stay with nothing to mention in a negative way Staff friendly, Room clean and well stocked with good information literature and Breakfast was just the icing on the cake (to use a culinary metaphor) 5 ⭐️ all the way"

"Amazing stay. Beautiful accommodation. Cannot wait to return."

"The hotel is well situated and offers a convenient base for the local area. I would also like to commend the night staff, who were exceptionally professional, understanding, and accommodating throughout our stay. However, our experience in Room 11 was deeply unsettling. During the night, my partner was abruptly woken and believed she had been physically touched, which caused her considerable distress. When we raised this with staff, we were informed that similar reports had been made...

"We loved our stay here. They are in the middle of renovations and we paid for a cheaper room that hadn't been renovated fully yet. We were a little worried it would be grotty or quite dated since the pictures on the website for those rooms weren't great, but the rooms were actually pretty nice. The hotel is beautiful and the grounds are amazing with breathtaking views. The restaurant is great. The staff were really friendly and helpful. Also it's lovely to see all the birds about the property...

"A lovely welcome and the right place to stay if you want to explore nearby or go into Scarborough. Great food and lovely staff, we are going to return over the summer for sure."

"The staff were very helpful and accommodating. Our luggage was safely stored when we checked out. The room was tidy and had a nice bathroom. Included in the room was a kettle and a nice selection of coffee and tea. The breakfast had a good variety of tasty food including a full cooked breakfast, omelettes, toasties and smoked salmon bagels. The hotel is close to North Bay beach, Peasholm Park, Scarborough Castle, South Bay Beach, the North Bay Miniature Railway and Sealife Scarborough...

"The Grand Hotel is a beautiful hotel in a great location. The room (a triple / family room) was clean and convenient. The fans in the room (in the midst of a heatwave) and the water dispenser in reception were great touches. We were initially impressed with the proactive communication prior to our visit. However, the code we were given (twice) for the NCP wouldn't work on arrival and we were told by NCP it had expired in March 2026. On raising this with Barbara at reception, we received a shrug...