Santuari Yasaka

Grateful for their accommodating my last minute stay, and my need to extend my check out. It's in a great area, as well. As a New Yorker, things were within a great walking distance.

I was scheduled to stay at Tokyo stay for one week. Upon getting to the location. I have i advised them my daughter would be spending the night because we have plans to go to Disney World in two days. They advised that there was a fee for her to be there and I told them I would pay it the night before we would go to Disney upon coming back from dinner with my daughter. There was a note on my door stating that they seen me with my daughter and they wanted the money. I came downstairs and advised them that I don’t understand why the note was left on my door because I would pay the money on the day she would spend the night and tonight wasn’t the night. They immediately lied and said anybody that comes on the property they required them to check in a fee to be paid for them and a copy of their passport was needed. I advised them that I would be checking out in the morning and go on back to a previous hotel the next morning at 10:30 I received a call, but I was in the restroom upon me coming out of the restroom to try and return the call. There was a Frontdesk attendance stepping into my room. She used the key card to gain access. I was stunned at the door when she walked in and she stated you check out at 11 I still have 20 minutes please get out of my room I would never ever in my life stay there and I will always advise against staying at this hotel it’s not the company to stay with I felt very unsafe and uneasy while at this hotel . As a single women in Tokyo