Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The location was fantastic. It was a safe, quiet area right on the beach. It was clean. The pool and hot tub area were nice as was the fitness area. Some great amenities included the free daily beach set-up and bicycle use. There were some drawbacks, however. The pillows, beds and furniture were very uncomfortable. The ice maker did not work. We ran out of hot water many times (we suspect they had too small of a water heater). The internet service was spotty so you may be unable to watch your streaming services. There were no washcloths in the unit so definitely plan to bring your own. The management company was not the easiest to communicate with. When we first arrived, we were trying to find the electronic bracelets that were needed in order to access the pool and beach areas. We made a phone call to the management company and were basically told if we could not find them that night someone would have to help us the next day. After searching the unit, we were finally able to find the bracelets. We also were unclear of how to access the bikes on the premises. Apparently I was supposed to receive a waiver before arriving, but I did not. When we went to the office to let them know they acted like I had simply overlooked the waiver . I was finally able to get someone to email me a copy. I then had a question about the codes used to get the bikes free, and the management company told me who to call, but then followed up with, “but keep in mind this unit does not include bikes.” That was obviously incorrect. I was definitely under the impression that the left hand did not know what the right hand was doing in regards to the management company.
