Viatges a San Pancrazio

The front staff were great, my issue was with their corporate office. O had originally booked 2 nights, 2 rooms for 4 people. I realized I had made an error the next day. I should have have booked 3 nights, 2 rooms, for 4 people. I canceled and rebooked. As a novice traveller I did not realize this apparently was not the way to fix my error. I tried to get a refund for the original booking, and had to go through expedia. Expedia said the hotel would not answer their multiple attempts to contact. I ended paying double for 2 nights and lost $800. Lesson learned the hard way.

Great hotel and staff. I would regiment it to anyone that appriceate peacefull and “old style” hotel with a great view over Florence.

Good location. Only a short walk to the Uffizi Gallery (10 mins). Piazzale Michelangelo (for the sunset view) is across the river, and you can take the town bus from the side street by the hotel (bus 13) to reach the viewing point. Generally, this boutique hotel is decently simple and modern, yet offers maximum comfort — exactly what we needed. High-quality bathroom toiletries. Good room amenities, free to self-replenish from the common area. Our room is very spacious, featuring an original arched ceiling and a big window facing the middle patio with green plants and garden chairs — it felt like we were living in someone's old home. It made our 4-night stay very pleasant, like a home away from home. Staff are friendly, and night manager Paul was especially helpful, giving us his best local tips on where to dine and enjoy Florence like a local. We are truly grateful, and it made our holiday very special.