Viatges a Sant Ignasi

This was a wonderful place to stay. I traveled with my niece and her mom, and I’ll admit I was nervous about visiting a new country so far from my family. But from the moment I arrived, I felt safe and welcomed. The gentlemen who helped me during check-in and check-out were incredibly kind and helpful. I only wish I remembered their names so I could thank them personally.The property is absolutely peaceful and beautiful, surrounded by nature. 🌿🐒🌳My only disappointment was that I wanted to book a room with one bed for myself, but through the app I could only reserve a larger room with two beds. I wasn’t sure why that was the only option.I would absolutely stay here again. I felt so comfortable that, honestly, I wished I could have stayed even longer💚 🇨🇷

Did not give us room with 2 queen beds as we booked and paid for. On top of that, front desk staff didn't even bother yo let us know that they will give us wrong room type until we found out at night. We have 16 and 12 years old boys so we specifically reserved room with 2 queen beds. When we called the front desk at night they said initially that they couldn't give us our room due to availability. After dealing with front desk person with back and forth arguments he said he will give us call back in 5 minutes. No one called for 10 minutes and I called them back as it was very uncomfortable for my two boys to sleep on full size sofa bed. Then he gave us another room on the third floor with almost 25 steps. NO ELEVATOR. This incident ruined our mood. In addition they didn't give us 20% food discount that we received from expedia until we asked at the time of checkout. I think they should give us that discount without us reminding them. Overall it was okay stay for the price we paid for and the stars they have on expedia website. Would not stay again here.

This place is such a gem! We loved our stay there! Not only are the tents wonderful, the food on the property was out of this world! 10/10 recommend and we can’t wait to return.

Room, breakfast staff

We had an amazing experience! A special shoutout to Jose, who went above and beyond throughout our stay. He gave us great recommendations on things to do and places to visit, and after only a couple of interactions, he already remembered our names and room number. That level of attentiveness really shows how much he cares about his guests. Everyone on the staff was incredibly friendly, welcoming, and helpful, which made our stay even more enjoyable. The only downside for us was the food. We would have loved to see more authentic Costa Rican dishes on the menu. Aside from that, everything else was wonderful, and we truly had a great experience.